Spot and Combat Fraudsters in Your Existing Genesys Cloud CX Environment

ONDEMAND WEBINAR

Spot and Combat Fraudsters in Your Existing Genesys Cloud CX Environment

Watch the webinar and learn how Pindrop and Genesys have teamed up to bring fraud detection and authentication solutions where you need them most: your contact center software.

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Key Takeaways

From the conversation with Gordon Sexton at Genesys and Tara Garnett at Pindrop, you can expect to:

  • Learn about the importance of fraud detection and authentication to your business’s bottom line
  • Explore how advanced technology can improve your security and make customer interactions more efficient
  • Discover how Genesys and Pindrop have teamed up to make the integration process efficient and worthwhile
     

Gordon Sexton

Global Design Lead – Financial Services Industry

Gordon Sexton is the Global Design Lead for the Genesys Financial Services Vertical. With over 20 years of experience in CX Design, Gordon helps industry leaders leverage Artificial Intelligence resources and Omni-channel capabilities to orchestrate customer journeys and achieve business objectives.

Tara Garnett

Sr. Product Manager, Authentication Products

Tara Garnett is the Senior Product Manager for Authentication products at Pindrop, where she is on a continuous journey to find new, secure ways to reduce the friction associated with caller validation. With a product career spanning multiple industries, Tara has always focused on building products that translate complex information to broad audiences and prioritize user experience.