Pindrop Webinar - Human or Machine? Safeguarding Contact Centers Against Deepfakes


Human or Machine? Safeguarding Contact Centers Against Deepfakes

Generative Artificial Intelligence (AI) that can create new content is a major technological breakthrough. ChatGPT, introduced by OpenAI, is one of the most famous examples of this trend. However, the underlying idea of leveraging fast-learning AI models to create synthetic audio and content is already having far-reaching consequences in the world of fraud.

In Part 3 of the VISR webinar series, our experts will dive into the dark side of AI and its profound impact on our digital landscape. This session will unravel the unsettling consequences of leveraging fast-learning models for the creation of synthetic audio and content, leading to a surge in fraudulent activities.

Watch Now

Don't miss out on this eye-opening webinar that will leave you with a fresh perspective on the role of AI in our society including:

  • The security risks posed by AI and vulnerabilities we need to address
  • How and why is the deepfake risk more pronounced now, than before
  • Insights into the ever-evolving world of AI and how the risk outlook will evolve in the future

Amit Gupta

VP, Product Management, Research and Engineering Pindrop

As a seasoned technology leader, he has a wealth of experience developing and managing enterprise software. In his prior roles, he has managed product portfolios of Cloud Security and Automation as well as Authentication products. Here at Pindrop, he manages the Authentication and Voice security product portfolio and has established himself as a tremendous customer advocate.