Using Voice to Defeat Cross-Channel Challenges Webinar | Pindrop


Using Voice to Defeat Cross-Channel Challenges

Join Pindrop and Transmit Security for a look into how partnering voice channel security and authentication solutions for the contact center can effectively help companies defeat common challenges across various physical, digital and voice channels.

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What's in the webinar?

Using Transmit Security as the identity orchestration platform, fraud risk and authentication data from Pindrop can be utilized and applied in other channels without any additional development work. This can further increase the intelligence and strengthen identity validation in the call center while increasing efficiency in all channels. We'll also share how Transmit and Pindrop can help leverage the voice of your customer in the contact center as part of the overall cross-channel authentication strategy.

Jay Hart

Principal Sales Engineer, Pindrop

Jay has been in the technology industry for over 25 years working in various roles in sales, professional services, and software engineering. His career has spanned multiple industries including banking and finance, hospitality and travel, retail, public utilities, and government. He has spent the last 15 years as a subject matter expert in speech applications, contact center technologies, and security. He has been with Pindrop since 2013, serving in multiple roles within the organization.

Craig Currim

Global VP CS and Systems Engineering, Transmit Security

Transmit Security was founded in 2014 with the aim of making customer identity and access management (CIAM) simple, secure and easy for customers to use. We started by providing advanced identity orchestration to handle the most complex CIAM use cases in the biggest and most security-aware companies on the planet.