Can contact centers optimize their cloud deployment to deliver outstanding customer experience while preventing fraud?
Pindrop and Bandwidth will explore this topic together, with a special focus on how it impacts financial services. Join us to hear how a Fortune 500 bank is mitigating fraud while moving to the cloud thanks to this unique partnership.
Ketuman leads market intelligence at Pindrop. He has an extensive background in both early stage and late stage startup companies and has a proven record of helping companies achieve sustainable growth and profitability. His career spans across multiple industries including telecommunications, media, technology and consulting. After getting an MBA from the Stephen M. Ross School at Ann Arbor, he has led several high impact initiatives at various companies including new market entry, product launches, M&A and strategic transformation projects.
Jay has been in the technology industry for over 25 years working in various roles in sales, professional services, and software engineering. His career has spanned multiple industries including banking and finance, hospitality and travel, retail, public utilities, and government. He has spent the last 15 years as a subject matter expert in speech applications, contact center technologies, and security. He has been with Pindrop since 2013, serving in multiple roles within the organization.
Travis lives and breathes our market-facing strategy by leading a team of product marketing experts whose mission is to help Enterprises overcome telecomplexity — a phrase that we’ve coined to describe the unique challenges that face enterprises who are using communications technology to deliver the best Customer Experience & Employee Experience possible. As someone who is embedded within Bandwidth’s global product & revenue teams, he has helped numerous businesses of all shapes and sizes to envision how Bandwidth’s Universal platform can help them future proof, scale, and modernize their comms stack.