Fraudsters are using the Interactive Voice Response (IVR) to steal identities and takeover accounts.
Over the past 12 months, institutions facing surging call volumes have thrust self-service tools into the spotlight. During this week’s webinar, Pindrop will examine the ways in which fraud materializes in an organization, how fraudsters leverage the IVR for data, and how they get away with stolen money.
Vijay Balasubramaniyan is Co-Founder, CEO & CTO of Pindrop. He’s held various engineering and research roles with Google, Siemens, IBM Research and Intel. Vijay holds patents in VoIP security and scalability and he frequently speaks on phone fraud threats at technical conferences, including RSA, Black Hat, FS-ISA.