AI Playbook for Financial Leaders 5 insights in 15 minutes Webinar | Pindrop


AI Playbook for Financial Leaders 5 insights in 15 minutes

Learn about one of the most important technology trends in banking and financial institutions today, Artificial Intelligence (AI).

Watch the Webinar

What's in the webinar?

AI is fundamentally reshaping banking operations, from customer service chatbots to back office collaboration systems. Some can find AI to be complex, operationally challenging and hard to get right, but it does not have to be. In a recently released playbook we broke down the complexity of the AI ecosystem from an authentication and fraud protection perspective. Join Pindrop’s Principal Engineers, Jay Hart and Dave Dalebroux as they break down the Top 5 insights from the report in 15 minutes.

Join this webinar to hear:

  • How AI can contribute to better authentication, improved security, reduced costs and enhanced consumer experience?
  • What are some of the best practices in implementing AI? What traps to avoid?
  • What to expect from your AI vendor (for authentication and fraud detection)?


Jay Hart

Principal, Solution Engineer, Pindrop

Jay has been in the technology industry for over 25 years working in various roles in sales, professional services, and software engineering. His career has spanned multiple industries including banking and finance, hospitality and travel, retail, public utilities, and government. He has spent the last 15 years as a subject matter expert in speech applications, contact center technologies, and security. He has been with Pindrop since 2013, serving in multiple roles within the organization.

Dave Dalebroux

Principal, Solution Engineer, Pindrop

5 years at Pindrop as a Sales engineer. Prior to Pindrop, Dave spent 9+ years working with contact centers utilizing speech analytics. Dave also has a great deal of experience in working with outsourced contact center agents worldwide.