Report: Account Risk - The Latest Tool in Fraud and IVR Protection | Pindrop


Account Risk: The Latest Tool in Fraud and IVR Protection

If knowledge sharing is key to winning the fight against fraud then intelligence has to be at the center of that strategy for account protection.

Download the Report

Asset Preview

The Latest Tool in Fraud & IVR Protection

What's in the report?

Monitoring account risk in conjunction with monitoring call risk in real time can help catch fraudsters in real time over the phone, or use their activity in the IVR as intelligence against them and monitor for fraud at the account level. Incorporating risk signals from other channels such as online and mobile can be combined with the call and account risk signals to provide stronger account risk scores that can be shared across the organization lowering the likelihood of cross channel fraud attacks. 

Download today to learn about:

  • The expected surge post pandemic and self-service’s role in dealing with it
  • How and when fraudster use the IVR
  • How fraudsters’ activities can be used against them