The Great Small Bank Case Study
What's in the case study?
How do I improve my authentication process? How can I deliver the optimal call experience by enhancing the way I authenticate my customers? How do I reduce my account takeover and fraud loss rates?
You certainly are not alone if you continuously ask yourself these questions. First National Bank of Omaha (FNBO) was there. They did not even think that they had a problem with account takeovers until they started their journey with Pindrop to provide excellent customer experience while keeping fraudsters out of the door.